Shipping policy
Shipping Policy
Thank you for shopping with PawTech Co.! Here's everything you need to know about our shipping process.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
- Standard Shipping: $4.99
- Estimated delivery: 7-15 business days
International Shipping
- International Standard: $12.99
- Estimated delivery: 14-30 business days
- Please note that international orders may be subject to customs fees, duties, or taxes upon arrival. These charges are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@pawtechco.com and we will investigate with the carrier.
Questions?
Email us anytime at support@pawtechco.com — we typically respond within 1-2 business days.